Terms & Conditions – Gikfix Partnership

Service Provider Details

GIKFIX Partnership

Service area: Telford, Shropshire & surrounding areas

Contact: 07549327949 | gikfixsupport@gmail.com

Partnership UTR: 3361882996

Scope of Service

We provide domestic appliance repair, fault diagnosis, maintenance, and installation services for household appliances. All work is carried out by trained, qualified technicians.

Appointments & Pricing

- All repair costs, call‑out fees, and part prices are confirmed with you before any work begins

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- We offer flexible slots including early mornings, late afternoons, and Saturdays to suit your schedule

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- If we cannot complete a repair, you will only be charged for agreed inspection or diagnostic time, or nothing at all

Payments

- Payment is due on completion of work, or as agreed at the time of booking

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- We will update payment options once our Atoa system is fully set up; for now, payment can be made on‑site or via bank transfer

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- You can request an invoice at any time via our Contact page

Guarantee

- All completed repairs and genuine replacement parts come with a full 3‑month parts and labour guarantee

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- If the same fault returns within this period, we will return to re‑repair it at no extra cost to you

Cancellations & Rescheduling

- Please give at least 24 hours’ notice if you need to cancel or move an appointment

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- Late cancellations or missed visits may incur a small call‑out fee

Liability

- We take all reasonable care when working on your property and appliances

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- We are not liable for pre‑existing faults, damage caused by misuse, wear and tear, or issues unrelated to the work we carry out

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of the courts of England and Wales.